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Petplan Pet Insurance

Each year 1 in 3 pets is injured or becomes ill* and needs urgent veterinary treatment. Insurance can help you cover the cost of these unexpected bills leaving you free to concentrate on helping an important member of your family recover. Southfield Veterinary Centre recommend having your pet insured and are accredited as an Appointed Representative of Vetsure Pet Insurance. Through working relationships with the veterinary profession Vetsure aims to offer the best value for money premiums and access to the highest standards of treatment through their network of trusted practices. We promote Vetsure Pet Insurance because…

Petplan is the No. 1 pet insurance provider offering insurance for dogs , cats and rabbits and since our inception in 1976 our priority has been to keep the nation’s pets healthy and their owners happy. By offering the very best pet insurance policies and great customer service we have helped millions of owners get their beloved pets back on their feet following illness and injury.

Petplan for tailored cover – Pick and choose from a range of benefits and benefit levels to suit your budget. To further adjust your monthly premium, you can choose from a range of excess levels.

Petplan cover for life – Petplan Covered For Life® policies offer lifetime pet insurance and will cover your cat, dog or rabbit for new conditions year after year, as long as you renew your policy each year without a break in cover.

Our lifetime pet insurance is our most popular policy and is why vets choose to partner with us. It will provide you with cover against the ongoing costs of treating lifelong and chronic conditions, such as arthritis or diabetes. With the ongoing cost of veterinary treatment potentially running into hundreds or even thousands of pounds each year, our lifetime pet insurance can help to give you much-needed peace of mind.

Over 90% of our customers renew their Covered For Life® lifetime pet insurance policies each year thanks to the ongoing benefits, such as cover for hereditary conditions as well as behavioural and complementary treatments – all of which are instantly refreshed at the point of renewal.

For more information about Petplan Pet Insurance – or a quote – visit the Petplan Pet Insurance website or call 0330 102 6735. Alternatively, ask a clinic staff member to arrange a call from the Petplan team at your convenience! Visit the Petplan Pet Insurance website to view information about the policy underwriters and administrators and who regulates them.

* source: Datamonitor – UK Pet Insurance 2008.


Pet owners must ensure they meet the pet travel requirements when taking their pets abroad.


The EU Pet Travel Scheme permits the movement of pet animals (dogs, cats and ferrets) to the UK without the need for quarantine, providing they meet certain conditions, such as having the correct documentation, identification, vaccinations and treatments.

Until 2011, the UK, Ireland, Finland, Sweden and Malta had derogations (exemptions) from EU pet travel rules to allow for additional controls to protect against rabies, ticks and tapeworms. In 2012, new rules on pet travel came into force and the rabies control requirements are now in line with the rest of Europe.

Due to a highly successful vaccination programme in wildlife in mainland Europe, Defra research shows that the risk of introducing rabies under the new rules is very low.

Legal requirements

Pet travel within Europe and from third countries is determined by European regulation ( EC 998/2003) which covers required blood testing, quarantine, tick and tapeworm treatments. Pet owners must check the latest requirements before travelling anywhere with their animal.

It is essential that pet owners get good veterinary advice when planning to take their animals abroad because pets can be exposed to a number of diseases not currently endemic in the UK, for example leishmaniasis, babesiosis, echinococcus multilocularis and ehrlichiosis. The BVA AWF has produced a helpful guide to diseases that pets may encounter abroad.

Tick treatments are no longer required under the scheme. However, the BVA and BSAVA strongly advise that prophylactic tick treatment is continued. The tapeworm Echinococcus multilocularis (EM) is relatively benign in dogs, but the resulting disease in humans – Alveolar echinococcosis – is an invasive, cancer-like cystic state of the parasite and can be fatal if not treated. It is therefore vital to maintain tapeworm controls to keep this serious zoonotic disease out of the UK.

All pets moving between the UK and the Republic of Ireland should be microchipped, vaccinated against rabies and accompanied by a pet passport. As both countries have had no indigenous rabies for many decades, systematic border compliance checks on pets travelling between the two are not applied. However, it is important that the rules are followed to ensure trouble-free travelling between the two countries.

New legislation

Changes to the pet travel scheme came into effect on 29 December 2014, with a new pet travel Regulation.

The changes include:

  • a new minimum age of 12 weeks before a pet can be vaccinated against rabies
  • new pet passports, which include laminated strips and a requirement for more contact details to be
  • provided by the vet issuing the document and certifying the veterinary treatments
  • a new requirement for all member states in the EU to carry out checks on their borders (the UK already
  • checks all pets coming into the country through approved routes)
  • a tighter definition of non-commercial movement which will mean owners who cannot travel with a pet
  • when they enter the EU, must do so within 5 days; owners can still authorise another person to travel
  • with their pet, but again the pet and authorised person must travel within 5 days of each other
  • all pets are still required to have a microchip which confirms the animal’s identity
  • existing passports will remain valid for the lifetime of the pet or until all treatment spaces have been filled on the document.

All pet passports issued by vets from 29 December 2014 will be in the new format. The new regulation includes the option of a derogation (exemption) to allow pets under 12 weeks that have not been vaccinated, or pets between 12 to 16 weeks who have been vaccinated but have not yet completed the 21 day waiting period, to enter any country operating the exemption. The UK is not planning to exercise this derogation.

A second derogation (exemption) would allow all pets to travel without being vaccinated against rabies, between countries that have been granted the exemption. The pets would still have to be microchipped and accompanied by a pet passport.

Vets should be aware that other member states may choose to make use of either or both of these derogations.

Government information on changes to the EU Pet Travel Scheme – for vets
Government guidance on changes to the EU Pet Travel Scheme – information for pet owners

*These are the current rules which apply to pets travelling within the European union. After Brexit takes place these rules and this legislation may change drastically, so please speak to a member of staff at the clinic for further information. Thank you.

Health plans

At Southfield we believe that prevention is better than cure rather than waiting until a pet is ill and suffering to put things right. Early diagnosis of health problems will help your pet to live a long and healthy life. Our Medivet Health Plan is not pet insurance. It covers the regular treatments your pet needs throughout life, such as vaccinations, flea and worm treatments and regular health checks.
Extra benefits of the plan include discounts on food and other routine treatments your pet might need. The Medivet Health Plan – spread the cost of your pet’s health care through convenient monthly direct debit payments.

For more information please click below.